Privacy Policy

At RAYTHONS, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or purchase our products. By using our website, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment information when you make a purchase or create an account.
• Non-Personal Information: Information about your device, browser type, IP address, browsing history, and how you interact with our website through cookies and similar technologies.
• Transaction Information: Details about the products you purchase, order status, and delivery details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and deliver your orders, including sending you updates about your order status.
• Customer Service: To respond to your inquiries, provide customer support, and handle returns or issues related to our products.
• Marketing and Promotions: With your consent, we may send you newsletters, promotional offers, and other marketing materials related to our products.
• Improvement of Services: To analyze website traffic, improve user experience, and enhance our products and services based on customer feedback.
• Compliance: To comply with applicable legal obligations and protect our rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• Service Providers: With trusted third-party providers who assist in fulfilling orders, processing payments, delivering packages, and maintaining our website. These service providers are contractually obligated to protect your information.
• Legal Requirements: If required by law or to respond to legal processes, we may disclose your information to comply with governmental requests, enforce our terms and conditions, or protect our rights.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies allow us to remember your preferences, track your browsing activities, and provide personalized content.

• Essential Cookies: Necessary for the proper functioning of our website.
• Performance and Analytics Cookies: Help us analyze site traffic and usage patterns to improve performance.

You can control or disable cookies through your browser settings, but doing so may limit your ability to use certain features of our website.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no security system is foolproof, and we cannot guarantee the absolute security of your data.

6. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You may ask us to correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal information, subject to legal requirements.
• Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions included in the emails we send or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: service@raythons.com